HOW TO ORDER


2018 - 2019 ORDERING: Please read this entire page before placing your order.

 

WHAT'S AN ORDERING WINDOW?  SL Shop uses an ordering window to manage inventory, provide the best pricing possible, and to deliver orders in a timely manner. 

Fall 1: 8/20/2018 - 9/7/2018, will begin shipping USPS on 9/16/2018

Fall 2: 9/8/2018 - 9/28/2018, will begin shipping USPS on 10/10/2018

Fall 3: 9/29/2018 - 10/26/2018, will begin shipping USPS on 11/10/2018

 

FALL POP-UP SHOP:

9/19/2018 - Gym Gear, Polos, and Spirit Wear

10/17/2018 - Gym Gear, Polos, and Spirit Wear

Cash and carry, and any questions you may have

 

HOW DO I ORDER?

  1. All goods are available in youth and adult sizes, designated by a (Youth), (Adult) or (Ladies). Questions about a size or style contact us or c.service@southloopshop.com.
  2. ALL South Loop Shop orders are SHIPPED VIA USPSOnce your order ships, you will receive an email with the tracking information. Tracking information takes 24-48 to post. 
  3. All items South Loop Shop are "made to order." Because we use embroidery and silk screening apparel is not embellished individually; once an ordering window closes products go into production.
  4. If an item is in stock, we will ship a "split order." 

CAN I MAKE A RETURN?

  1. Absolutely no returns on worn merchandise. All claims for damages must be made within 72 hours of receipt of merchandise. All returns are subject to a 25% restocking charge.
  2. Please choose the CORRECT SIZES and COLORS for your child, a product that is ordered incorrectly is not the responsibility of South Loop Shop and will be charged a 25% restocking fee.

WHERE ARE YOU LOCATED?

Currently, we do not have a storefront available for customers to visit. Therefore, all orders must be delivered to SLS or shipped even if you are within driving distance of our office.

OFFICE INFO: ink + thread, office hours are 9:00am - 5:00pm Monday - Friday. All inquiries will receive a response within 2 business days.

CONTACT INFO: For quickest response please email us at c.service@southloopshop.comand please include the Order No.

MAILING LIST: Please make sure that you register by completing Create an Account. If you do not open an account you will miss out on periodic announcements DISCOUNTS AND SALES.