2018 - 2019 ORDERING: Please read this entire page before placing your order.
ORDERING WINDOW? SLS uses an ordering window to manage inventory, provide the best pricing possible, and deliver orders in a timely manner.
Summer 1: 6/22/2018 - 7/20/2018, will begin shipping USPS on 8/03/2018
Summer 2: 7/23/2018 - 8/17/2018, will begin shipping USPS on 8/29/2018
Fall 1: 8/20/2018 - 9/7/2018, will begin shipping USPS on 9/7/2018
SUMMER POP-UP SHOP:
8/6 - 8/7/2018 - Gym Gear, and Polos
From 3:00 pm – 5:00 pm for cash and carry, and any questions you may have
FALL POP-UP SHOP:
9/8/2018 - Gym Gear, Polos, and Spirit Wear
Cash and carry, and any questions you may have
HOW DO I ORDER?
- All goods are available in youth and adult sizes, designated by a (Y) or (A). Questions about a size or style contact us firstname.lastname@example.org.
- ALL South Loop Shop orders are SHIPPED VIA USPS. Once your order ships, you will receive an email with the tracking information. Tracking information takes 24-48 to post.
- All items South Loop Shop are "made to order." Because we use embroidery and silk screening apparel is not embellished individually; once an ordering window closes products go into production.
- If an item is in stock, we will ship a "split order."
CAN I MAKE A RETURN?
- Absolutely no returns on worn merchandise. All claims for damages must be made within 72 hours of receipt of merchandise. All returns are subject to a 25% restocking charge.
- Please choose the CORRECT SIZES and COLORS for your child, a product that is ordered incorrectly is not the responsibility of South Loop Shop and will be charged a 25% restocking fee.
WHERE ARE YOU LOCATED?
Currently, we do not have a storefront available for customers to visit. Therefore, all orders must be delivered to SLS or shipped even if you are within driving distance of our office.
OFFICE INFO: ink + thread, office hours are 9:00am - 5:00pm Monday - Friday. All inquiries will receive a response within 2 business days.
CONTACT INFO: For quickest response please email us at email@example.com, and please include the Order No.
MAILING LIST: Please make sure that you register by completing Create an Account. If you do not open an account you will miss out on periodic announcements DISCOUNTS AND SALES.