HOW TO ORDER


2018 - 2019 ORDERING: Please read this entire page before placing your order.

 

ORDERING WINDOW?  SLS uses an ordering window to manage inventory, provide the best pricing possible, and deliver orders in a timely manner. 

Summer 16/22/2018 - 7/20/2018, will begin shipping USPS on 8/03/2018

Summer 2: 7/23/2018 - 8/17/2018, will begin shipping USPS on 8/29/2018

Fall 1: 8/20/2018 - 9/7/2018, will begin shipping USPS on 9/7/2018

 

SUMMER POP-UP SHOP:

8/6 - 8/7/2018 - Gym Gear, and Polos

From 3:00 pm – 5:00 pm for cash and carry, and any questions you may have

FALL POP-UP SHOP:

9/8/2018 - Gym Gear, Polos, and Spirit Wear

Cash and carry, and any questions you may have

HOW DO I ORDER?

  1. All goods are available in youth and adult sizes, designated by a (Y) or (A). Questions about a size or style contact us atc.service@southloopshop.com.
  2. ALL South Loop Shop orders are SHIPPED VIA USPSOnce your order ships, you will receive an email with the tracking information. Tracking information takes 24-48 to post. 
  3. All items South Loop Shop are "made to order." Because we use embroidery and silk screening apparel is not embellished individually; once an ordering window closes products go into production.
  4. If an item is in stock, we will ship a "split order." 

CAN I MAKE A RETURN?

  1. Absolutely no returns on worn merchandise. All claims for damages must be made within 72 hours of receipt of merchandise. All returns are subject to a 25% restocking charge.
  2. Please choose the CORRECT SIZES and COLORS for your child, a product that is ordered incorrectly is not the responsibility of South Loop Shop and will be charged a 25% restocking fee.

WHERE ARE YOU LOCATED?

Currently, we do not have a storefront available for customers to visit. Therefore, all orders must be delivered to SLS or shipped even if you are within driving distance of our office.

OFFICE INFO: ink + thread, office hours are 9:00am - 5:00pm Monday - Friday. All inquiries will receive a response within 2 business days.

CONTACT INFO: For quickest response please email us at c.service@southloopshop.comand please include the Order No.

MAILING LIST: Please make sure that you register by completing Create an Account. If you do not open an account you will miss out on periodic announcements DISCOUNTS AND SALES.